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Shipping, Cancellation & Returns

We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely hassle-free purchase experience. We assure you that all products sold on AnjanaSe.com are new and 100% genuine.

 

Shipping In india

  • Free shipping for all orders.
  • Once the order is placed, expect your products to arrive in 21 working days.
  • In case of custom made orders, days may vary. Please contact our customer care for more information.
  • You will receive the tracking details once your order has been shipped.

International Shipping

  •  We ship to maximum countries. Please refer to our shipping partner ( shiprocket )’s site for more details.
  • Custom duty charges, if any in your country will be born by customer.
  • International shipping will be calculated during checkout while billing.
  • The international shipping cast are mentioned below :

Weight

Charges

1 kg

2500

2 kg

4000

3 kg

5500

4 kg

6500

5 kg

7500

6 kg

8500

7 kg

9000

8 kg

9500

9 kg

9900

10 kg

9999

  

Return Policy

  •  If you want to return your product, then it should be initiated within 48 hours of the product delivered. 
  • If you want to raise a return request, log in to your account, select the product you would like to return and click on the return order link. 
  • Return request will not be accepted through any other medium like Facebook, Instagram, Email, WhatsApp or Phone Calls.
  • Keep the item in its original condition & packaging along with MRP tag & accessories for a successful return pickup. 
  • Once we receive return request, the process will be completed within 15 days. 
  • For detailed information contact AnjanaSe customer care 
  • Returns and pickups are done free of cost in India.

The following products shall not eligible for return :-

  • Any product that exhibits physical damage.
  • If the saree has been ordered with fall.
  • If the product is customized for you.
  • Irregularities in Bandhani, Hand Block & Vintage Fabric will not be considered a defect.

 

Cancellation Policy

  • If unfortunately you have to cancel your order, kindly do it within 48 hours of placing order.
  • If you cancel your order within 48 hours of placing it, we will refund you the entire amount.
  • Once the product goes into customization process, the order cannot be cancelled.

We are closed on Sunday.

Our working hours will be Monday to Saturday 10:00 am - 7:00 pm.

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